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Western Vision Software Technical Support
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If you have any questions on any of our products, feel free to contact us by phone or email
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Frequently
Asked Support Questions:
- Question: I have already
entered my password and the password screen keeps asking me for it
again and will not let me run HLImage++. What should I do?
- Answer: Search for a
file in your system directory named "SS.DRV". Once found,
delete this file. They system may give you a warning, this is ok.
Delete the "SS.DRV" file and re-run HLImage++.
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- Question:
I am
using a Non-English version of Excel, and I am having problems
transferring data to Excel using the DDE-to-Excel supported by many
tools. What should I do?
- Answer: Non-English
versions of Excel need specific letters to represent 'Row and
Columns'. HLI++ (version 10.5.1) supports Non-English versions of
Excel. If you are using a Non-English version of Excel, you need to
use version 10.5.1 (or later) of HLI++.
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Known
Issues with HLImage++ 2005:
- The current version
of 2005 is version 10.9.0b
- There are no known issues
with 2005 at this time
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