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Western Vision Software Technical Support |
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If you have any questions on any of our
products, feel free to
contact us by phone or email
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Frequently Asked Support Questions:
- Question: I have already entered my password
and the password screen keeps asking me for it again and will not let me
run HLImage++. What should I do?
- Answer: Search for a file in your system directory named "SS.DRV".
Once found, delete this file. They system may give you a warning, this
is ok. Delete the "SS.DRV" file and re-run
HLImage++.
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- Question: I am using a Non-English version of Excel, and I am having
problems transferring data to Excel using the DDE-to-Excel supported by
many tools. What should I do?
- Answer: Non-English versions of Excel need specific letters to
represent 'Row and Columns'. HLI++ (version 10.5.1) supports Non-English
versions of Excel. If you are using a Non-English version of Excel, you
need to use version 10.5.1 (or later) of HLI++.
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Known Issues with HLImage++ 2005:
- The current version of 2005 is version 10.8.4b
- There are no known issues with 2005 at this time
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